TERMS & CONDITIONS ON PRE-ORDERING ITEMS
What is Pre-Order?
The items that are not available and/or are currently sold-out from our online shop. Pre-order or back-order is placing orders in advance which requires a down payment from a client interested in procuring the said item/product.
Please make sure you have read and understood all the conditions written here before submitting your Orders.
DETAILS, TERMS & CONDITIONS:
“Full payment” is required & should be made. We do require clients to pay the full amount stated on the invoice.
- Cancellation of orders is not allowed once the “Order Form” has been submitted and paid nor could it be exchanged for other items or services being rendered. All pre-orders made are considered as sold.
- Estimated Date of Arrival: Shipment is based on the shipping schedule of our selected courier. Although we could track and trace the whereabouts of our package we cannot assure you the exact date and time of its arrival here in the Malaysia due to several factors such as delays due to unforeseen events beyond our control (Technical problems of the courier services, Natural Disasters, Customs clearing etc.). The maximum number of days should not exceed 90 days arrival in the Malaysia or your “MONEY BACK” guaranteed. Kindly manage your expectations. “If you cannot wait that long then please do not proceed with your order”.
- Once the products have landed and received by our team you will then be informed via contact number, email address and other social media platforms you have provided. We will immediately have all your orders packed in the next 24 Hours and schedule it for shipment. In the case of lost items during shipment we shall refund in full the amount that you have paid and shall offer a discount on your next possible purchase from us.
- Please make sure all the details is correct and orders made shall ship directly to the person and address specified in the order form (via Whatsapp). We will not entertain such requests to protect the privacy and security of our clients.